Manager, Content Preparation Services
The Electronic-Archiving Initiative, Ithaka
The mission of the Electronic-Archiving Initiative is to preserve scholarly literature published in electronic form and ensure that these materials remain accessible to future generations of scholars, researchers, and students. The Initiative, which is known informally as E-Archive, has been launched by JSTOR and is being incubated within Ithaka. E-Archive is focused on developing the technical and organizational infrastructure required to fulfill its mission, and on creating an archive which is relied upon by a broad range of publishers, librarians, and scholars.
E-Archive seeks a Manager of Content Preparation Services who will be responsible for coordinating the overall workflow necessary to process and deposit electronic materials into the archive. This position will be responsible for the day-to-day management of the newly formed Content Preparation Services group. This is a new position within a new organization and consequently many of the processes and procedures to be followed are currently being developed within a highly collaborative environment. E-Archive values an entrepreneurial spirit, a willingness to experiment and to learn, flexibility, and team work. The ideal candidate will be detail-oriented, possess a keen interest in the long-term preservation of electronic scholarly resources, will demonstrate an eagerness to develop and follow the exacting processes necessary to ensure the longevity of electronic materials, and will be familiar with electronic publishing processes and standards. This position will work closely with E-Archive's Chief Technology Officer and will report to the Executive Director.
In collaboration with the Chief Technology Officer, develop the workflows, procedures, quality control targets, and policies necessary to ensure that content is successfully received, processed, and archived.
Document the policies and procedures that guide the work of the content preparation services group.
Work with the E-Archive technology unit to scope and design tools necessary for an efficient content preparation operation.
External relations and liaison
 Establish and maintain effective working relations with publishers relying upon E-Archive services. Act as liaison identifying and resolving content-related issues and questions as they arise
 In collaboration with publishers and E-Archive technical staff prepare detailed plans and establish procedures for the receipt and processing of content.
Service operations management
Guided by broad organizational goals establish content processing goals, priorities, and deadlines. Develop and implement an appropriate operations and budget plan for meeting established targets.
Hire, train, manage, and evaluate a small staff that will carry out routine content preparation activities.
Monitor progress and work to resolve operational problems using a collaborative, team-building approach.
Develop appropriate metrics for the work of the content preparation services group and ensure that all projects consistently meet established standards for timeliness, quality and adherence to archival policies.
Prepare regular status reports on progress toward established budget, content preparation, content export, and quality goals.
The Manager of Content Preparation Services will have:
at least a Bachelor's degree with coursework and/or experience in digital publishing and the application of metadata standards; an advanced degree in library, computer, or museum sciences is desirable;
3-5 years experience working with digital library or publishing projects of significant scale and complexity, including significant project management experience;
2-3 years of supervisory experience;
excellent project management, problem solving, and organizational skills, with a strong attention to detail, a proven record of meeting deadlines, and a willingness to work in a hands-on environment;
demonstrated experience and technical knowledge of a range of relevant software applications and mark up languages (HTML, SGML, XML); familiarity with metadata standards commonly used in the library sector;
strong written and verbal communication skills and an ability to work effectively across organizational boundaries and in a service delivery capacity
excellent interpersonal skills with demonstrated success building a team and working collaboratively with a diverse group of individuals (both local and remote) ;
ability to work independently and to exercise good judgment with minimal guidance;
a willingness to be flexible and adapt to changing circumstances;
a willingness to travel on an occasional basis.
Ithaka is an equal opportunity employer that offers a competitive salary, comprehensive benefits package, excellent working conditions and the opportunity to grow and expand your skills. Qualified candidates should submit a resume, cover letter, and salary history to: firstname.lastname@example.org. We will consider each response carefully, but only contact those individuals we feel are most qualified for the position. Relocation assistance it not available for this position. Telephone inquiries will not be accepted.